Lead with passion. Grow a business. Empower a team.

At Waxing the City, we believe in the power of confidence—and that starts with how we make people feel. Our mission is to help every client look and feel their best, and that begins with exceptional leadership in every studio.

We’re looking for a driven, people-focused Studio Manager to lead our Shoreline team. This is a key leadership role responsible for cultivating a positive studio culture, supporting a high-performing team, delivering an exceptional client experience, and growing the business.

Who You Are

You're a hands-on, entrepreneurial leader who thrives in a fast-paced, client-facing environment. You care deeply about your team and your community. You’re as comfortable coaching an employee as you are analyzing financial results. You bring energy, organization, and a passion for the beauty industry—and you want to be part of something that matters.

What You’ll Do

Team Leadership & Development

Lead and motivate a team of Studio Coordinators and Cerologists®
Host daily team huddles and regular 1:1s to set goals, provide coaching, and celebrate wins
Create a supportive learning environment that fosters growth and accountability
Manage recruitment, hiring, onboarding, training, and scheduling

Client Experience

Ensure a warm, welcoming, and seamless experience for every guest
Monitor and enhance client retention, satisfaction, and loyalty
Champion our Club Orange Loyalty Program and other promotions

Operations & Business Management

Oversee daily operations and ensure the studio is clean, safe, and fully stocked
Monitor and manage inventory, vendor relationships, and supply orders
Partner with ownership on key areas such as hiring, HR compliance, and P&L performance
Maintain compliance with state board regulations and licensing

Marketing & Community Engagement

Drive local marketing efforts to build awareness and generate new clients
Manage social media presence and studio-level PR activities
Represent Waxing the City in the community and build local partnerships

What You Bring

Required:

Associate’s degree or equivalent experience
2+ years of leadership or operations experience, 5+ years of relevant work experience
Strong interpersonal and communication skills
Ability to lead, coach, and inspire a team
High attention to detail and ability to manage multiple priorities
Strong customer service orientation and problem-solving mindset

Preferred:

Experience in salon/spa, beauty, or fitness industry
Background in business management or HR
Familiarity with scheduling, payroll, and CRM systems

Why Join Us?

Competitive compensation and potential for performance-based incentives
Paid time off (after 90 days of joining)
Employee discount on retail items
Be part of a growing, respected brand in the beauty industry
Lead with autonomy and make a real impact in your community
Work with passionate, purpose-driven professionals
Ongoing support from studio owners who are invested in your success

Ready to grow with us? Apply today and help us continue to deliver confidence through care, one wax at a time.

Compensation: $60,000.00 - $80,000.00 per year

WAXING THE CITY CAREERS

At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.

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